Introduction Welcome to myshuttleservice.com (“Website”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, use our services, or interact with us, including through SMS communications. By accessing or using our Website, you agree to this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information you provide directly to us, including but not limited to:
- Name
- Contact information (e.g., phone number, email address)
- Billing information
- Pickup and drop-off locations
1.2 Automatically Collected Information
When you visit our Website, we may collect information about your device, browsing actions, and usage patterns automatically, including:
- IP address
- Browser type and version
- Operating system
- Referring URL
- Time and date of access
1.3 SMS Communications
If you opt in to receive SMS updates or notifications, we will collect and store your phone number.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our shuttle services
- Send service updates, confirmations, and reminders
- Communicate via SMS (if opted in)
- Improve our Website and services
- Respond to inquiries and customer support requests
- Comply with legal obligations
3. SMS Communication Policy
3.1 Opt-In Requirement
We only send SMS messages to users who have explicitly opted in to receive them. By providing your phone number and opting in, you agree to receive SMS messages related to our services.
3.2 Data Privacy for SMS Numbers
Your phone number provided for SMS communications is used solely for delivering service-related messages. We do not share, sell, or disclose SMS opt-in numbers or any phone numbers provided for SMS purposes to third parties.
3.3 Opt-Out Option
You can opt out of receiving SMS communications at any time by replying “STOP” to any message or contacting us directly.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:
- With service providers and partners who perform services on our behalf (e.g., payment processors, customer support)
- If required by law or to protect our legal rights
- In connection with a merger, acquisition, or sale of our business
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.
6. Security of Your Information
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information.
- Opt-Out: Opt out of marketing communications or SMS messages.
To exercise your rights, please contact us at info@myshuttleservice.com.
8. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting on our Website, and the “Effective Date” will be updated accordingly.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us:
- Email: info@myshuttleservice.com
- Phone: 772-873-8300
By using myshuttleservice.com, you agree to this Privacy Policy. If you do not agree, please refrain from using our Website or services.
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